Per Governor Baker’s Executive Order regarding essential services, Hotel UMass is closed until further notice. Learn More about what we are doing during this time.
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our newly redesigned guest rooms are sure to impress!

first-class accommodations and exceptional service.

During your stay, you will enjoy first-class accommodations and exceptional service. We offer university guests, conference attendees, parents, students, local and corporate travelers and alumni an exceptional Hotel UMass experience.


This oversized fashionable room offers exquisite views of the University of Massachusetts Campus and overlooks the campus pond. Equipped with a mini-kitchenette, wet bar, refrigerator and microwave this room provides the comforts of home. The Executive Suite is furnished with a queen-sized bed, pull out sleeper chair and delivers the impression of style and refinement and will allow you the chance to unwind and relax in comfort.

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umass SUITE

This suite is comprised of two connecting rooms that allow you to indulge yourself with extra space to entertain, unwind, or work with the full privacy that you desire. The suite offers sweeping views of the University of Massachusetts Campus and overlooks the campus pond. The bedroom features a king bed. The oversized parlor offers additional lounging area, sleeping space, mini kitchenette with wet bar, refrigerator, microwave and also an additional private guest bathroom.

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Deluxe SUITE

This newly renovated room offers a stylish setting for a peaceful stay. The picturesque views of the University of Massachusetts campus and the surrounding Pioneer Valley will allow you to appreciate the charms of New England. Select from a king, queen, two double beds or an ADA accessible room.

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All Guest Rooms feature:

  • 37” flat screen TV with extended cable with HBO
  • Keurig coffee maker
  • Complimentary wireless high speed internet
  • Phone with data port, included free local phone calls
  • Bathroom with an extendable vanity mirror, glass enclosed shower, and a hairdryer.
  • Iron and ironing board
  • Large windows that can be opened, overlooking the campus
  • Same day dry cleaning and laundry service (available Monday-Friday)
  • Complimentary USA Today newspaper (available Monday-Friday)
  • Certified Green Cleaning
  • All rooms are Non-Smoking

All Bathrooms feature:

  • Oxygen Amenity Collection
  • Glass Enclosed Shower
  • Extendable Lighted Vanity Mirror
  • Hairdryer
  • Roll in Showers

Cancellation Policy:

In an effort to better serve hotel guests seeking last-minute accommodations, guests will now be required to cancel their room reservation 48-hours prior to arrival in order to avoid a fee.

Sales Staff

Hotel Front Desk

(877) 822-2110
[email protected]

Director of Sales

Jennylyn Fontaine

(413) 577-8094
[email protected]

Events Sales Office

(413) 577-8200
[email protected]

Dining Services Specialist

Bill Trzpit

(413) 577-8092
[email protected]

Testimonials from tripadvisor

Here's What Our Customers Are Saying About Us.

Hear from Our Guests

The UMass team truly captured the moment and made sure our guests were welcomed and comfortable! So appreciative of the great staff!

Hear from Our Guests

Visiting my student on campus, and I wouldn’t stay anywhere else! The staff is friendly, the hotel is clean and it’s steps from award winning UMass Dining services!

Hear from Our Guests

The Hotel has a great Sustainability program that shows their values are focused on staying current with going green.

Hear from Our Guests

The Conference Services team did such an exceptional job executing the logistics of our wedding! Such ease and lovely customer service. Would highly recommend.

Hear from Our Guests

The hotel is literally at the center of campus, you can get a sense of the campus community while at the same time feeling idyllic.

Hear from Our Guests

Great team! Front desk staff is exquisite, the room service is exceptional, they were always available and I am a big fan of their green program!

Rated the best hotel in Amherst, what are you waiting for? Book Today!